√As a Client, you are entitled to be treated like a real,
individual, fellow Human Being with friendliness, honesty, and respect
√As a Client, you are entitled to full value for your money.
When you use our services you should feel assured that it was a good value
and that our service was exactly what it was represented to be.
√As a Client, you are entitled to a COMPLETE guarantee
of satisfaction. As we promise, "The Most Thorough Carpet Cleaning or it's
FREE!" sm.
√As a Client, you are entitled to punctual service. If
we cannot be on time, you are entitled to a phone call before your appointment
time and an apology.
√As a Client, you are entitled to speedy, courteous, knowledgeable
answers to all inquiries. You are entitled to all the help we can give in
finding exactly the service or information needed.
√As a Client, you are entitled to the privilege of being
an individual and dealing with individuals. If there is a question on your
account, you are entitled to talk or correspond with another individual
so the question can be resolved immediately on the most mutually satisfactory
basis possible.
√As a Client, you are entitled to a no-hassle buying experience.
√To make it easy for you to buy from us, we accept checks, and cash, of course.As a customer, you are entitled, no, make that encouraged
to complain. We would miss you terribly if you left us without telling us
why, because even if we cannot make you happy, you may save a future customer
from the same problem.
√As a Client, you are entitled to speak to the owner at
any time. You can call me directly at 532-3990 if you would like personal
attention, and I will call you back as soon as possible.
√As a Client, you are entitled to be treated exactly as
we want to be treated when we are someone else's Client!
