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High FLow

Hebert's Reliable Cleaning Solutions | Cleaning | Western Ma
David Hebert|President

 

Consumer Information Report #2 

High Volume, Hot Water Extraction

 

Thanks for your interest in Reliable's carpet cleaning process. 

I hope this special report helps you learn more about carpet cleaning and the processes we have used to get the carpets of hundreds of satisfied clients in the area the cleanest they’ve ever seen!  

 

By reading this report you’ll learn the 11 important steps to a perfect carpet cleaning.  Then at the end of this report, you’ll find our cleaning packages information along with a pricing chart.  

 

I’ve also included a couple special coupons to encourage you to give us a try.   If you have any questions, please feel free to call me or one of my staff at any time.  

 

 

 

 

 

 

CARPET CLEANING JARGON…

WHAT IS HIGH VOLUME EXTRACTION?

(read on)

WHAT IS HIGH VOLUME EXTRACTION?


The term "High-Volume Extraction" refers to a unique carpet cleaning process that utilizes both a high flow of water volume, heat, and air volume (vacuum) to remove a large volume of soil without leaving any detergent residue.

 

A BREAKTHROUGH

This represents a breakthrough in carpet cleaning technology.

 Reliable Cleaning Systems Professional Cleaning integrates “High Volume” extraction technology into every carpet cleaning jobs. 

HOW IT WORKS:  High Volume Extraction utilizes more water than other professional systems to truly deep clean to the base of the carpet fiber.  We then quickly recover 94% of the dirty water with a super-powerful vacuum system, leaving the carpet residue free and super-clean!

MORE WATER = BETTER!  Water flow is THE most critical factor in removing suspended soil from the carpet.  Think about going into the shower and sudsing up your hair with a rich lather of shampoo.    Now imagine rinsing it with a quart of water. 

 

It’s tough to get all the shampoo out, right?  Now pour 5 gallons over your head!  Which one is going to leave your hair cleaner?  Of course rinsing with 5 gallons! 

It’s the same idea with your carpets.  The more water that’s used to rinse under controlled conditions, the cleaner your carpets will be!

 THE HIGH VOLUME EXTRACTION DIFFERENCE

High Volume Extraction removes more soil than other systems because it uses super-heated 210° water flowing quickly under intense pressure to flush away dirt.  Then a powerful vacuum system recovers 94% of the water.  Many commercial cleaning machines only recover 40-50%; this leaves your carpets too wet or they just spread the dirt around.

 

 

Text Box: CARPETING & FLOOR COVERINGS ARE AMONG THE LARGEST INVESTMENTS OF ANY HOME OR BUSINESS

 

 

Here are some interesting facts

 

It is surprising that carpet cleaning often is poorly planned and assigned to inexperienced individuals .

 

Janitors or weekend carpet cleaners usually do NOT have any formal training or industry certifications to clean your carpets.

 

At Reliable Cleaning Systems our technicians strive to further their education by attending industry schools.

Text Box: It is surprising that carpet cleaning often is poorly planned and assigned to inexperienced individuals.  You would not allow a weekend work on your teeth, right? Same thing.

Some owners of cleaning companies buy the lowest priced equipment and cleaning products to save money.

This means that your carpets could be subjected to rapid resoiling, color changes, and fiber deterioration or delamination if you have them clean your carpets.

This leads to premature wear, damage, and replacement

Another important factor is your home’s Indoor air Quality.

The use of the best available cleaning solutions and equipment, along with trained,

knowledgeable technicians is essential to doing a GREAT job for you.

 

WHAT IS SO SPECIAL ABOUT

HEBERT"S

 

After all, other companies say they're the best …

Who can you believe?

 

 

HERE’S WHY YOU'LL LIKE US BEST !

THE SAME REASON WHY OTHER CLIENTS

LOVE TO WORK WITH US.

 

 

David

Thank you so much for helping me. I was very satisfied with the job you did

I will be mentioning your name. Have a nice New Year

                                                                  Madeline

 

 

We are happy with how clean the carpet looked, especially because it’s beige and it had a few stains that are gone now.

We were happy that you came at a time that I didn’t have to take time off from work. We are very happy and will use your services again.

                                                      Donna and Kevin Montemagni

 

 

You are efficient sociable and Confident. My carpet looks better Clean Hopefully.

We liked the honesty about the carpets life.

 

Here's how we THRILL our customers…

Again and again (read on)

 

 

 

 

We feel your cleaning company is Super!!!

My Kitchen Carpet came out totally brighter then I remembered it Thank you every much

We were most impressed by the prompt response and how conscientious the technician was.

 

The results of the cleaning were Superb

                                    Judith Heit

 

 

OUR CLEANING PROCESS

ELEVEN STEPS TO A CLEAN, HEALTHY CARPET

Reliable Cleaning Systems offers several carpet cleaning package options for your consideration.   Decide which package best suits your needs and budget. 

 

STEP 1 Prevacuuming:

Carpet is really a gigantic air filtration system. It traps the soils tracked in by humans and pets, as well as minute particles of dust, mold spores, small insects and other microscopic matter that circulate through the air.

 

As a result, 70% to 80% of soil in carpet is comprised of particulate matter,

such as dust, sand, carbon, human and animal hair, and flakes of skin.

 

 

These soils are not dissolved by water or carpet cleaning chemicals, and are best removed through dry vacuuming.

 

IF dry soils are not removed prior to wet cleaning, they will hamper the effectiveness of the cleaning process. Therefore, vacuuming is an important first step in the carpet cleaning process.

 

Vacuuming frequently between cleanings is also the best way to lengthen carpet life and maintain high levels of appearance.

 

 

Text Box:DUST MITES (left) are members the spider family and their presence in your home can spell health problems for you and your family.  People with asthma and dust allergies are dramatically affected by dust mites and their feces.      Dust mites multiply rapidly and infest your carpets, mattresses, and furniture when proper cleaning is neglected.  Dust mite’s fecal pellets are very light and they float in the air where they can get inhaled deep into your lungs.  This is where the adverse allergic reaction occurs.       We now offer a special dust mite treatment that is designed to effectively control dust mite infestation in your carpets, mattresses, and furniture.  It’s guaranteed to make a difference!

 

Dustmite

 

 

 

 

 

 

Dust mites are more than just an annoyance and health hazard

in most homes. The fecal residue from dust mites contributes

to breathing problems in many adults and children.

STEP 2 Removal of spots

Some spots will come out during the extraction cleaning process,

but often reappear, within a few hours to a few days, as the result of "wicking"

(water and dirt rising to the surface) that occurs during the drying process.

 

 This is because the spot was not properly removed. We remove spots

properly after vacuuming and before cleaning.   It is a good idea to remove spots as soon as they appear

,even before the area is scheduled for cleaning. The sooner spots are removed, the easier they are to

removeand the lesslikely they are to cause permanent appearance problems.

WHAT ABOUT PET STAINS? 

Some carpets are damaged severely from pet urine stains.  These stains are usually removable! 

We offer a special process for effective pet stain removal – it’s very thorough and we have a

free report on the entire process! 

Please call to request our pet stain & odor removal report for more information.  

Call (413) 5432-3990 for your free copy.


 
STEP 3 Prespray Solution (Pre-conditioning your carpet)
 

Pre-sprays loosen and suspend the greasy and oily soils that adhere to your carpet fibers.

These are the soils that vacuuming does not remove. Such soils exist everywhere, but are more

noticeable,due to their concentration, in high traffic areas,such as just inside doorways, in hallways,

in front of furniture, etc. These soils often are tracked in from asphalt, automotive oil in driveways

and parking lots,in addition, many food and beverage spills fall in this category.

 

To allow the prespray to do its job, it should be agitated and allowed to dwell

for 5 to 10 minutes to loosen and emulsify the soil.The process is similar to soakings

dishes before washing them, in order to allow dried food to loosen.
 

SPECIAL SOLUTIONS FOR CHEMICALLY SENSITIVE

If you have known chemical allergies please let us know.
We have a special group of products that are hypoallergenic. We can also clean with clear water to remove soil.

 

STEP 4 MECHANICAL AGITATION

For carpet needing restorative cleaning, a special duel counter rotating brush machine is used to remove deeply embedded soils (restorative cleaning). This additional agitation that offers spectacular results!

The brush machine has two counter rotating brushes that lift and separates the carpet simultaneously on the carpet, producingtremendous deep-cleaning action.

STEP 5 EXTRACTION: This is the process of spraying hot water into the carpet then extracting the dirty water, leaving your carpet fresh and clean.  Most cleaning companies use a standard scrub wand  (left).  When you buy one of our awesome restorative cleaning packages (Works, Restorative +, and Restorative), you get our High Flow duel action extraction process that enhances results by literally cleaning each fiber five to seven times instead of a single pass using a scrub wand.

 

Extraction is where the "rubber meets the road"

(or, in this case, where the water meets the carpet).

EXAMPLE OF OUR HIGH FLOW DULE ACTION EXTRACTION PROCESS

 

The more soil and chemical residue left in the carpet

the faster the carpet will re-soil.

 

The reason is that dust, dirt and other matter are attracted to residue like a magnet and adhere to it,

quickly building up to re-soil the carpet.

 

If carpet starts to look dingy just a week or so after cleaning, it is likely that a considerable amount

of soil-attracting residue was left in the carpet during the extraction process.

 

Lower quality chemicals also contribute to increased residue levels,

another good reason to use anextractor with a higher Impact Rate and better flushing

action to remove as much of that residue as possible.

 

STEP 6 CARPET PROTECTION:  Most carpets have a stain/soil protection

product applied at the mill. However these protective coatings wear off and are cleaned off over

the years and should bere-applied periodically to keep theprotection level in tact. 

 

We spray on our protective finish after the carpet’s been cleaned

it enhances the carpet’s ability to resist soil & stains,

makes the vacuumingeasier, and the carpet cleans up better the next time you require service. 

Never have your carpets cleaned without requesting protector. It’s cheap insurance against spills,

spots, & stains.In fact, we cannot truly warranty our cleaning over time without the application

of our protective finish.


 Moisture in the carpet: The less moisture left in the carpet, the more quickly it will dry.

Unfortunately, most extractor machines do not have vacuum systems that are strong or

efficient enoughto promote quick drying . This is primarily due to the distance

the air and water must travel from the carpet to the recovery tank.

 

 

 

STEP 8 OPTIONAL RAPID DRYING  To get your carpets dry as quickly as possible

ventilate the area well with large fans(see left) and open windows when possible.

 In the winter, turn up the heat to 80° or so for few hours to accelerate dry times. 
YOUR OPTION:  You can rent large “air movers” from us for $35

 

If the area has air conditioning, it should be turned on as air conditioning removes

moisture from the air, allowing moisture in the carpet to be released more quickly.

 

STEP 9 OPTIONAL PAD DRYING : Another way to get your

carpets dryer faster is to remove surface moisture mechanically. 

Pad Drying  involves using a rotary floor machine (left)

and absorbent dry pads (right). 

 

The circular pad is spun across the carpet (buffing) with the

machine to absorb surface moisture.  This process reduces

drying times dramatically.  Pad Drying  is especially valuable for after deep restorative cleaning,

as the carpet retains more moisture and takes longer to dry.

 

Pad drying  is available as an extra-cost item. 

Add .10/sq ft to your cleaning cost for the Pad Drying speed drying option.

STEP 10 GROOMING  The final step is to brush groom your carpet’s pile to enhance drying,
to work the protector into the fiber, and to remove machine marks.  This service is included with every carpet cleaning service.

 

 

STEP 11 APPLICATION OF DEODORIZER

Sometimes the application of a deodorizer or EPA Registered Carpet Sanitizer

is necessary to get rid of malodors.Please call Hebert's Reliable Cleaning Solutions

business office between 7:30-4:00 pm Monday-Friday

I would be thrilled to answer any questions you may have