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Consumer Information Report #2
High Volume Hot Water
Carpet Cleaning in Springfield Ma
Thank You for your interest in Hebert's Reliable Cleaning Solutions carpet cleaning process. I hope this special report helps you learn more about carpet cleaning and the processes we have used to get the carpets of hundreds of satisfied clients in the Springfield Ma area the cleanest they've ever seen!
By reading this report you'll learn the 11 important steps to a perfect carpet cleaning.
If you have any questions, please feel free to call me or one of my staff at any time at 413-532-3990
Your Carpet is in Good Hands -
Emergency Services Availalbe
WHAT IS HIGH VOLUME EXTRACTION?
The term "High-Volume Extraction" refers to a unique carpet cleaning process that utilizes both a high flow of water volume, heat, and airvolume (vacuum) to remove a large volume of soil without leaving any detergent residue.
This represents a breakthrough in carpet cleaning technology
Hebert's Reliable Cleaning Solutions professional carpet cleaning integrates "High Volume" extraction technology into every carpet cleaning jobs.
HOW IT WORKS: High Volume Extraction utilizes more water than other professional systems to truly deep clean to the base of the carpet fiber. We then quickly recover 94% of the dirty water with a super-powerful vacuum system, leaving the carpet residue free and super-clean!
MORE WATER = BETTER! Water flow is THE most critical factor in removing suspended soil from the carpet. Think about going into the shower and sudsing up your hair with a rich lather of shampoo. Now imagine rinsing it with a quart of water.
It's tough to get all the shampoo out, right? Now pour 5 gallons over your head! Which one is going to leave your hair cleaner? Of course rinsing with 5 gallons!
It's the same idea with your carpets. The more water that's used to rinse under controlled conditions, the cleaner your carpets will be!
THE HIGH VOLUME EXTRACTION DIFFERENCE
High Volume Extraction removes more soil than other systems because it uses super-heated 210° water flowing quickly under intense pressure to flush away dirt. Then a powerful vacuum system recovers 94% of the water. Many commercial cleaning machines only recover 40-50%; this leaves your carpets too wet or they just spread the dirt around.
Carpet and Floor Coverings Are Among
The Largest Investments In Your Home Or Business
It is surprising that carpet cleaning often is poorly planned and assigned to inexperienced individuals .
Janitors or weekend carpet cleaners usually do NOT have any formal training or industry certifications to clean your carpets.
At Hebert's Reliable Cleaning Solutions our technicians strive to further their education by attending industry schools. You would not allow a weekend dentist work on your teeth, right? Same thing.
Some owners of cleaning companies buy the lowest priced equipment and cleaning products to save money. This means that your carpets could be subjected to rapid resoiling, color changes, and fiber deterioration or delamination if you have them clean your carpets. This leads to premature wear, damage, and replacement
WHAT IS SO SPECIAL ABOUT HEBERT'S
Here is Our Guatantee for Your Springfield MA Home
YOU'LL LIKE US BEST !
THE SAME REASON WHY OTHER CLIENTS
LOVE TO WORK WITH US.
Thank you so much for helping me. I was very satisfied with the job you did
I will be mentioning your name. Have a nice New Year
We are happy with how clean the carpet looked, especially because it's beige
and it had a few stains that are gone now. We were happy that you came at a time that
I didn't have to take time off from work. We are very happy and will use your services again.
Donna and Kevin Montemagni
for more comments visit our testimonials page
TEN STEPS TO A CLEAN, HEALTHY CARPET
STEP 1 Prevacuuming:
Carpet is really a gigantic air filtration system. It traps the soils tracked in by humans and pets, as well as minute particles of dust, mold spores, small insects and other microscopic matter that circulate through the air.
As a result, 70% to 80% of soil in carpet is comprised of particulate matter,
such as dust, sand, carbon, human and animal hair, and flakes of skin.
These soils are not dissolved by water or carpet cleaning chemicals, and are best removed through dry vacuuming. IF dry soils are not removed prior to wet cleaning, they will hamper the effectiveness of the cleaning process. Therefore, vacuuming is an important first step in the carpet cleaning process.
Vacuuming frequently between cleanings is also the best way to lengthen carpet life and maintain high levels of appearance.
STEP 2 Removal of spots
Some spots will come out during the extraction cleaning process,but often reappear, within a few hours to a few days, as the result of "wicking"(water and dirt rising to the surface) that occurs during the drying process. This is because the spot was not properly removed. We remove spots properly after vacuuming and before cleaning. It is a good idea to remove spots as soon as they appeareven before the area is scheduled for cleaning. The sooner spots are removed, the easier they are to removeand the lesslikely they are to cause permanent appearance problems. Hebert's provided each client with professional strenth spotter. ( We use this spotter every day)
WHAT ABOUT PET STAINS?
Some carpets are damaged severely from pet urine stains. These stains are usually removable! We offer a special process for effective pet stain removal – it's very thorough and we have a free report on the entire process!
Please call to request our pet stain & odor removal report for more information.
Call (413) 5432-3990 for your free copy.
STEP 3 Prespray Solution (Pre-conditioning your carpet)
Pre-sprays loosen and suspend the greasy and oily soils that adhere to your carpet fibers. These are the soils that vacuuming does not remove. Such soils exist everywhere, but are more noticeable,due to their concentration, in high traffic areas,such as just inside doorways, in hallways, in front of furniture, etc. These soils often are tracked in from asphalt, automotive oil in driveways and parking lots,in addition, many food and beverage spills fall in this category. To allow the prespray to do its job, it should be agitated and allowed to dwell for 5 to 10 minutes to loosen and emulsify the soil.The process is similar to soakings dishes before washing them, in order to allow dried food to loosen.
SPECIAL SOLUTIONS FOR CHEMICALLY SENSITIVE
If you have known chemical allergies please let us know.
We have a special group of products that are hypoallergenic. We can also clean with clear water to remove soil.
STEP 4 MECHANICAL AGITATION
For carpet needing restorative cleaning, a special duel counter rotating brush machine is used to remove
deeply embedded soils (restorative cleaning). This additional agitation that offers spectacular results!
The brush machine has two counter rotating brushes that lift and separates the carpet simultaneously on the carpet,
producing tremendous deep-cleaning action.
STEP 5 EXTRACTION:
This is the process of spraying hot water into the carpet then extracting the dirty water, leaving your carpet fresh and clean. Most cleaning companies use a standard scrub wand. When you buy one of our awesome restorative cleaning packages (Works, Restorative +, and Restorative), you get our High Flow duel action extraction process that enhances results by literally cleaning each fiber five to seven times instead of a single pass using a scrub wand.
The more soil and chemical residue left in the carpet
the faster the carpet will re-soil.
The reason is that dust, dirt and other matter are attracted to residue like a magnet and adhere to it, quickly building up to re-soil the carpet.
If carpet starts to look dingy just a week or so after cleaning, it is likely that a considerable amount of soil-attracting residue was left in the carpet during the extraction process.
Lower quality chemicals also contribute to increased residue levels, another good reason to use anextractor with a higher
Impact Rate and better flushing action to remove as much of that residue as possible
STEP 6 CARPET PROTECTION:
With Every Application Protectant
You are Given a Six Month or One Year Spot and Spill Warrantee
Most carpets have a stain/soil protection product applied at the mill. However these protective coatings wear off and are cleaned off over
the years and should bere-applied periodically to keep theprotection level in tact.
We spray on our protective finish after the carpet's been cleaned it enhances the carpet's ability to resist soil & stains,makes the vacuuming easier, and the carpet cleans up better the next time you require service. Never have your carpets cleaned without requesting protector.
It's cheap insurance against spills, spots, & stains.In fact, we cannot truly warranty our cleaning over time without the application of our protective finish.
STEP 7 OPTIONAL RAPID DRYING
To get your carpets dry as quickly as possible ventilate the area well with large fans(see left) and open windows when possible.
In the winter, turn up the heat to 70° or so for few hours to accelerate dry times. If the area has air conditioning, it should be turned on as air conditioning removes moisture from the air, allowing moisture in the carpet to be released more quickly.
STEP8 OPTIONAL PAD DRYING :
Another way to get your carpets dryer faster is to remove surface moisture mechanically.Pad Drying involves using a rotary floor machine and absorbent dry pads The circular pad is spun across the carpet (buffing) with the machine to absorb surface moisture.
This process reducesdrying times dramatically. Pad Drying is especially valuable for after deep restorative cleaning,as the carpet retains more moisture and takes longer to dry.
STEP 9 GROOMING
The final step is to brush groom your carpet's pile to enhance drying,
to work the protector into the fiber, and to remove machine marks.
This service is included with every carpet cleaning service.
STEP 10 APPLICATION OF DEODORIZER
Sometimes the application of a deodorizer or EPA Registered Carpet Sanitizer is necessary to get rid of malodors.
Please call Hebert's office between 7:30am - 7:00 pm WeekdaysSaturday 8:00 - 5:00 413-532-3990